Shipping policy
Saponé Shipping Policy
Thank you for shopping with Saponé! We’re committed to providing a seamless shopping experience, including efficient and reliable shipping. Here’s everything you need to know about our shipping process.
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Processing Time
- All orders are processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed the next business day.
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Shipping Rates and Delivery Times
We offer the following shipping options:
- Standard Shipping:
- Delivery Time: 3-7 business days
- Cost: Calculated at checkout based on location
- Expedited Shipping:
- Delivery Time: 2-3 business days
- Cost: Calculated at checkout based on location
- Free Shipping:
- We offer free standard shipping on orders over $50 within the United States.
*Note: Delivery times are estimates and may vary depending on your location and carrier delays.*
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International Shipping
Currently, we only ship within the United States. We hope to expand to international shipping soon. Stay tuned!
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Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- You can use this tracking number to monitor your shipment’s status on the carrier’s website.
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Shipping Address Accuracy
Please ensure that your shipping address is entered accurately at checkout. We are not responsible for lost or delayed shipments due to incorrect or incomplete addresses.
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Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us at shop@foreversapone.com or 770-232-6326 within 7 days of the expected delivery date. We will work with the carrier to resolve the issue and may issue a replacement or refund as appropriate.
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Shipping Policy Updates
We may update our shipping policy from time to time. Please refer to this page for the most up-to-date information.
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Questions?
If you have any questions about our shipping policy, feel free to contact us:
- Email: shop@foreversapone.com
- Phone: 770-232-6326